KENT Institute of Higher Education 
KENT Institute of Higher Education
Centre of Distance Learning
(Affiliated by Maharshi Dayanand University)
KENT Institute of Higher Education
KENT Institute of Higher Education

Note: Their will be 70 multiple choice questions in the question paper consisting the one mark each. Student are required to attempt all the questions.
Exam Duration:1.5hrs
Concept of shopping mall, Growth of malls in India, Mall positioning strategies, Strategic planning for malls.

Aspect in Mall Management
Concepts in mall design, Factors influencing malls’ establishment, Recovery management, Aspect in finance, Human resources, Security and accounting, Legal compliances and issues, Measuring mall performance.
Mall Operations
Store allocation, Leasing negotiations, Maintenance and repairs, Security and safety procedures and regulations, Operational activities, Footfalls measurement, Common area management.
Tenant Management
Selection of anchor tenant, Tenant mix, Types of retail formats, Multiplexes, Food courts, Branded stores, Specialty stores,
Hypermarkets, Supermarkets, Mall resource allocation, Owner-tenant relationship.